Recover revenue lost
between the lead, showroom and service.
DRE responds to enquiries 24/7, handles conversations, books test drives and service visits, monitors expiring leases, and updates your CRM and DMS.
- Inquiry saved in CRM
- Customer record updated
- Test drive booked
Modelled scenario based on typical dealership operations — not audited customer results.
Every missed contact
is revenue you never see.
DRE covers the moments where customers usually drop out of the process — from the first inquiry through service and the next vehicle.
The competitor calls back before you do
Inquiries land in the evening or over the weekend and sit until morning. Buyers contact several dealerships at once and book with whoever answers first.
No follow-up after the test drive or the sale
Contact stops once the customer leaves the showroom or takes delivery. Deals without structured follow-up quietly leave the pipeline and the DMS database goes silent.
Empty service bays
Unconfirmed bookings and no-shows leave lifts standing idle. Every empty bay is lost labor revenue, lost parts revenue and a missed maintenance upsell.
Lease-ends without a next offer
A maturing contract is a ready-made next sale. Without a timely conversation the customer takes their next car — and years of service work — to another dealer.
Run a DRE scenario
step by step.
Pick an inquiry and follow what DRE does with it — from first contact to a booked appointment.
- 1Inquiry capturedA BMW X5 inquiry arrives from the website form after closing time.
- 2Reply sent in 40 secondsDRE confirms availability and asks about financing and timing.
- 3Customer qualifiedBudget, trade-in and purchase window are recorded on the customer card.
- 4Test drive bookedThe customer picks Friday 14:30 from the advisor's live calendar.
- 5CRM updatedThe opportunity, notes and appointment sync to the CRM before the team arrives.
Handles calls
like a trained advisor.
DRE answers inbound calls, calls leads back and runs structured conversations across sales, service and financing.
One view of sales,
service and customers.
Sales, service and customer activity in one place. The team sees today's priorities, management sees the full picture of the dealership in real time.
Ready to buy within 14 days. Budget €78–84k, open to financing. Trade-in Passat 2019. Confirmed test drive tomorrow 14:30.
Estimate how much value your process may be losing today.
Change your operating numbers and see a modelled monthly range of recoverable opportunities across sales, service and renewals.
This is a scenario model, not a forecast or a guarantee of results. Actual outcomes depend on database quality, vehicle availability, team execution, margin, integrations and the processes you adopt. You can change the assumptions above.
A standard DRE pilot goes live in about 14 days.
We start with one process and one measurable goal. Once it is validated, we extend DRE to further locations, departments and scenarios.
- 1
Day 1–2 · Discovery
We map inquiry sources, CRM/DMS, the sales and service process, and agree on the starting point for the pilot.
- 2
Day 3–5 · Connections
We configure the available APIs, webhooks, forms, telephony and secure data exchange.
- 3
Day 6–10 · Scenarios
We build the rules for response, qualification, appointments, handover to a person and system updates.
- 4
Day 11–14 · Go live
We test on test data, train the team and launch a controlled pilot.
Indicative timeline for a standard pilot. Final scope depends on integration availability, data quality and the dealer's own security procedures.
Integration without replacing your systems
DRE connects to your existing environment through available APIs, webhooks, forms or a controlled import/export. Integration scope is confirmed before launch — we do not promise a ready connector without verification.
People stay in control
Your team can take over a conversation, change priority, pause automation and review the full activity history on the customer record.
GDPR and data minimisation
We process only the data required for the agreed process. Access, retention, roles and processors are defined during implementation.
One system
for the entire dealership.
Sales, service and customer care run as a single process instead of a stack of disconnected tools.
Lead Management
Capture every inquiry from every channel and route it instantly to the right sales rep.
Customer Communication
Automated SMS, email and call follow-up that keeps every customer moving through the pipeline.
CRM & DMS Synchronization
Two-way sync with the dealership's CRM and DMS so every department works from the same record.
Service Retention
Maintenance reminders, booking confirmations and post-service follow-up that keep service bays full.
Customer Reactivation
Re-engage inactive customers in the database with targeted, lifecycle-aware outreach.
Lease & Trade-In Opportunities
Surface lease-end, finance maturity and trade-in moments in time to win the next vehicle sale.
Questions before booking
a demo?
Short answers to what dealership owners and general managers ask most often.
A standard rollout takes about one to two weeks — connecting your lead sources, syncing the CRM and DMS, and going live with your team.
DRE connects with the major dealership CRM and DMS platforms through two-way sync, so every customer record stays consistent across sales, service and management.
Yes. DRE handles structured SMS, email and call follow-up across the lifecycle, while your team stays in control of every conversation and can step in at any time.
All customer data is stored on EU servers, encrypted in transit and at rest, and processed under a GDPR-compliant data processing agreement signed with every dealership.
See where you're losing revenue.
In 30 minutes we show where sales, service and customer care lose revenue — and how DRE recovers it.